Salesforce Training institute Bangalore

Salesforce Admin & Developer Training

What is Salesforce

Easily log, manage, and analyze all customer activity in one place with our suite of Web-based CRM software. Constantly monitor everything from sales leads to support tickets, and from channel marketing to website analytics.

What is CRM?

CRM stands for “customer relationship management” and it’s software that stores customer contact information like names, addresses, and phone numbers, as well as keeps track of customer activity like website visits, phone calls, email, and more.

Salesforce CRM can streamline and automate your business processes with the cutting edge, logistical advantages of cloud computing technology. Synchronization across all channels, optimized internal collaboration and better access to proven data provide a greatly enhanced customer experience.
For Sales and Marketing
For sales managers, CRM cloud apps provide real-time visibility into their team's activities so they can forecast sales with confidence. For sales reps, CRM cloud apps make it easy to manage customer information so reps spend less time handling data and more time with customers.
For Customer Service
Your customers have questions about our products. Today, they might go to Google or Twitter to look for answers and only contact your call center if they can't find what they need to. To deliver stellar customer service, you need to connect all the conversations that happen on social networks with the internal knowledge your agents use every day.

Getin IT Solutions is the Best Salesforce Training institute in Marathahalli Bangalore

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